We want to hear what you think about our services.
Please note all feedback is appreciated and complaints are taken seriously. All complaints will be investigated, however, only those with contact details will be provided a response.
If you have a complaint that needs to be addressed further, please provide as much information as possible, including your contact details so we can get in touch and help resolve the issue.
Complaints are forwarded to a case manager and are aimed to be resolved within 5 working days. If a complaint is unable to be resolved in that timeframe, an update on the investigation will be provided.
All feedback is appreciated and complaints are taken seriously and treated with the upmost confidentiality.