Our Story

Hunterlink is a unique Employee Assistance Provider, operated Not-for-Profit, which puts worker wellbeing and mental health at the centre of everything we do.

We want to help businesses create healthy, safe and productive workplaces. That starts by making ourselves available 24/7 by phone or online for workers who require counselling, advice or a friendly chat.

We understand that throughout all the industries our clients and their employees work within, the one thing which is consistent in all workplaces is the importance of a healthy and supportive environment both for workers’ wellbeing and the efficient running of a successful business.

Formed in 2010, first as a specialised counselling service for seafarers and maritime services workers in the Port of Newcastle, we have been working with businesses and organisations across Australia, including in remote locations, delivering tailored, business-specific programs that are making tangible improvements to workers’ wellbeing.

When you partner with Hunterlink, our fixed-fee model offers no cap on phone or video counselling sessions, no cap on calls to our 24-hour helpline and you get direct access to our professional, specialised staff – your workers won’t be asked to make a booking and wait hours or days for a call-back.

Hunterlink has a range of fee structures to suit your business or workplace.

We provide specialist critical-incident support services on-site and proactive outreach programs through our Toolbox Talks and Lunch and Learn programs which give your people the physical and mental tools to respond to situations as they arise in the workplace.

Hunterlink is committed to delivering a holistic mental health and wellbeing program that supports your workers and your business to perform at their best.

We care about making a difference in workers’ lives, and that will have a real-time effect on your organisation – it boosts productivity, reduces WorkCover claims, minimises absenteeism, drives down the rate of accidents and fatigue, and fosters a culture of resilience and wellbeing in your workplace that will attract and retain good employees.

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