Custom Approach

Employee Assistance Provider - EAP

As an Employee Assistance Provider, Hunterlink National is dedicated to excellence in support services on a 24hr basis for the working industry in Australia, including international seafarers visiting Australian waters.

At Hunterlink we understand that sometimes life deals situations that are too difficult to deal with alone. People and organisations need expert support to work through personal issues or critical incidents that can impact an entire workforce.

At Hunterlink we have worked with thousands of individuals, and a range of organisations, to deal with issues ranging from family breakdown, substance abuse, suicide, mental illness, deaths in the workplace and more. Our team of highly trained experts travel to every corner of Australia to provide support and assistance when needed. We take calls in the middle of the night because we know there is no convenient time to have a crisis.

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If you are an international seafarer visiting Australian waters, you can connect with a professional counsellor on Hunterlink’s free 24-hour helpline. 

In the last 12 months, Hunterlink have taken 1063 calls on our helpline from international clients, and provided over 2206 counselling sessions to clients. We have supported seafarers through a range of issues, including 76 men and women at risk of suicide.

If you are worried about the mental health of yourself or someone you care about, don’t hesitate to text, email or call us for advice and support on 1800 554 654.


  • 7 · August · 2017
    ITF National Co-ordinator for Australia, Dean Summers, swims again

    DEAN Summers plans to swim the 35km of cold, jellyfish-infested waters between Northern Ireland and Scotland next month to raise funds for Hunterlink and raise awareness of seafarers. Read more and donate to Hunterlink if you can at
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  • 16 · November · 2016
    Winner of 2016 Lloyds List Seafarers Welfare Award

    Hunterlink National has achieved new recognition for its work supporting employees and employers across the maritime industry and other industries by winning the prestigious Lloyds List Best Welfare Service Award at the Annual Lloyds List Awards.
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  • 15 · November · 2016
    White Ribbon Annual Charity Lunch

    White Ribbon Day is a universally recognised day of support prevention of domestic violence by primary intervention and aiming to achieve social change in order to prevent change through awareness, educations, campaigning, preventative programs and partnerships. 
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  • 26 · October · 2016
    Maritime Super Annual Charity Ambrose Golf Day

    On the 26th of October 2016 Hunterlink case manager Jake, was invited to represent Hunterlink at the Maritime Super Annual Charity Ambrose Golf Day. The event was held at the picturesque St Michaels Golf club, Little Bay Sydney. 
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  • 14 · October · 2016
    Bullying and Harassment

    Bullying and harassment can happen in any type of workplace, to paid or volunteer staff, and includes verbal, physical, social or psychological abuse by another member of the workplace.
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